iTrustCapital Review 2024: Pros, Cons, and Features

13 mins
Fact Checked
by Maria Petrova
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The intersection of traditional finance and web3 is one of crypto’s greatest promises, and iTrustCapital exemplifies this potential. Discover how the company has successfully bridged the gap into web3 in this comprehensive iTrustCapital review. Here’s everything you need to know about this fintech platform.

Availability
100+
Cryptos
34+
Trading Fees
1%
Bonus
$100 funding bonus

Who is this iTrustCapital review for?

This iTrustCapital review should appeal to a variety of crypto enthusiasts. Keep reading, especially if you are:

  • A U.S. citizen
  • Interested or currently seeking a retirement account
  • Currently own a retirement account
  • Interested in cryptocurrency and tax advantages

What is iTrustCapital?

TrustCapital is a financial technology (Fintech) company that specializes in providing cryptocurrency investment and retirement account services.

The company’s primary focus is to allow individuals to invest in cryptocurrencies, such as Bitcoin, Ethereum, and other digital assets, within tax-advantaged retirement accounts like IRAs. Before we go any further, let’s briefly explain an IRA and why you would want one. Firstly, IRA stands for an individual retirement account. It is a tax-advantaged savings account designed to help individuals save for retirement.

A tax-advantaged account is a financial account that offers certain tax benefits or advantages for individuals to save or invest money for specific purposes, such as retirement, charity, healthcare, or other purposes.

These accounts are typically structured to allow individuals to reduce their taxable income, defer taxes on investment gains, or enjoy tax-free withdrawals under certain conditions. All iTrustCapital accounts are IRAs, which may provide advantages, including tax-free trading and tax-deferred or tax-free gains. This is in contrast to users having an account on traditional centralized exchanges like Coinbase, where profits are taxable.

Number of users and trading volume

Since its launch in 2018, iTrustCapital has steadily expanded its presence and achieved significant milestones. The startup achieved a substantial revenue of $47 million for 2021. In January 2022, the company managed approximately $2 billion in assets across roughly 27,000 accounts, boasting an average account size of approximately $55,000. By April 2022, iTrustCapital had further grown, accumulating over 40,000 accounts and achieving a remarkable total transaction volume of $6 billion. As of 2024, iTrustCapital has surpassed $9 billion in transactions and now manages over 200,000 accounts.

History of iTrustCapital

itrustcapital review team
iTrustCapital team: iTrustCapital

Todd Southwick and Blake Skadron created iTrustCapital in 2018 in Long Beach, California. In 2022, iTrustCapital made headlines by securing an impressive $125 million Series A funding. This achievement followed an exceptional year, during which the company attained a remarkable valuation, surpassing $1.3 billion.

iTrustCapital’s commitment to innovation and excellence did not go unnoticed in 2021. The firm received prestigious accolades, including “Innovator of the Year” and “Best Crypto Investment Platform” from the IMA Impact21 Awards.

Where is iTrustCapital available?

Currently, the company only caters to U.S. residents. To enhance security measures, the platform employs IP address blocking to restrict access from outside the U.S.

How to sign up for iTrustCapital in 2024?

1. Firstly, go to the iTrustCapital website and select “Login.” This will redirect you to the following page.

itrustcapital signup step 1

2. Secondly, fill out the information in the form. You will have to verify your email afterward.

itrustcapital review sign up step 2
itrustcapital review setup step 3

4. Next, you will have to set up a second authentication method.

itrustcapital review step 4

5. Lastly, you will be asked to verify your identity.

itrustcapital review setup step 4

What can I trade on iTrustCapital?

itrustcapital review
Markets: iTrustCapital

iTrustCapital offers a diverse range of assets for trading, comprising two distinct categories: cryptocurrencies and precious metals. Within this selection, clients can acquire 34 distinct cryptocurrencies, encompassing prominent options like Bitcoin and Ethereum. They have another option to invest in two precious metals: gold and silver.

Welcome offer/bonus

The iTrustCapital customer referral program allows registered users to earn a $100 USD referral reward. Referees earn from iTrust referrals who become customers by opening an IRA account, passing compliance procedures, and funding their accounts.

The referral reward is paid to the user’s bank account within 45 days of the referred customer funding their account. Users can access their referral link on the iTrust website or app to share with friends and associates but cannot refer family members. The reward is canceled if users do not claim their referral reward or provide the necessary information within 30 days of qualifying. iTrustCapital may modify or terminate the program at its discretion.

Features and tools from iTrustCapital

itrustcapital review homepage
iTrustCapital: iTrustCapital

Whether you’re looking to secure your retirement or explore cryptocurrency investments, iTrustCapital provides versatile options and features for its users.

For those keen to delve into the sector of cryptocurrencies and precious metals, iTrustCapital offers access to a diverse selection of 34 different digital currencies and physical assets like gold and silver. A user-friendly dashboard allows you to monitor your accounts and investments.

One of the platform’s core strengths lies in its support for various retirement account types, including Traditional IRAs, ROTH IRAs, and SEPA IRAs. Additionally, iTrustCapital facilitates rollovers for retirement accounts, including 401(k)s, 403(b)s, pensions, annuities, and more.

itrustcapital account types

Security at iTrustCapital is underpinned by trusted partners like Fortress Trust, BitGo, and Fireblocks, which provide proprietary security solutions for asset custody.

The markets never sleep — and neither does iTrustCapital. The platform provides access to markets that are open 24/7, allowing you to trade and manage your assets at any time.

Further, iTrustCapital offers a mobile app on Android and iOS platforms, ensuring you can stay connected and make informed decisions.

In summary, iTrustCapital‘s key features are:

  • Traditional IRA, ROTH IRA, or SEPA IRA
  • Retirement Account (401k, 403b, Pension, Annuity, etc.) rollovers
  • 34 different cryptocurrencies and precious metals
  • Dashboard to keep track of your accounts
  • Fortress Trust, BitGo, and Firbelocks proprietary security for assets custody
  • Markets open 24/7
  • Mobile app on Android and iOS

Deposits and withdrawals

itrustcapital review deposits
iTrustCapital deposit: iTrustCapital

You can fund your iTrust account via existing IRAs, ACH, or wire transfers. To ensure strict adherence to IRS rules governing IRAs, it’s important to understand that the management and custody of assets within your iTrustCapital IRA operate under specific guidelines.

One key point is that assets within your iTrustCapital IRA must be custodied. You can not hold crypto in your web3 wallet. Unlike typical financial accounts, this means you may not need help engaging in traditional withdrawal and deposit processes.

This custody ensures that your IRA investments meet the necessary criteria for tax advantages associated with retirement accounts. In practice, this means that while you have various options for funding your iTrustCapital IRA, you may need more flexibility to make direct withdrawals or deposits in the typical sense.

To open an iTrustCapital account, you must make a minimum initial contribution of $1,000. IRS regulations limit the maximum annual contribution, but there is no maximum limit for IRA transfers or rollovers from qualified plans.

The minimum amount for any additional cash contributions is $500. If you are under 50, the maximum annual cumulative contribution for a traditional or Roth IRA is $6,000. If you are 50 years or older, you can contribute up to $7,000 annually. IRS regulations and guidelines govern these contribution limits.

itrustcapital pricing
iTrustCapital pricing: iTrustCapital

Lastly, iTrustCapital does not have any monthly, yearly, or maintenance fees to use the platform. Transaction fees for buying/selling crypto are 1%, $50 over the spot price per ounce of gold, and $2.50 over the spot price per ounce of silver.

Payment processing and methods accepted by iTrustCapital

You can fund your iTrustCapital IRA through several methods:

  • Transfer an IRA: iTrustCapital allows you to transfer any existing IRA, whether it’s a Traditional, Roth, SEP, Simple, or Inherited IRA. The process typically takes 1 to 2 weeks.
  • Employer plans: If you leave your job for any reason, you have the option to rollover your retirement plan into your iTrustCapital IRA. This includes plans like 401(k), 403(b), TSP, and 457. The rollover process typically takes 3 to 4 weeks.
  • Contributions: You can also fund your iTrustCapital IRA by making new contributions based on yearly guidelines. If you choose to contribute via a Cash Contribution (ACH), it generally takes one week.
deposit
iTrustCapital deposit: iTrustCapital

However, it’s important to note that the IRS only allows you to fund your IRA with USD. You cannot directly contribute cryptocurrency you already own to your IRA.

Nevertheless, if you have cryptocurrency with another crypto IRA provider, you may be able to transfer “crypto in-kind” to your iTrustCapital IRA. This allows you to leverage your existing crypto assets within your iTrustCapital account.

How secure is iTrustCapital?

iTrustCapital is not a custodian. The company partners with Fortress Trust, a regulated state-chartered trust company, to act as the qualified custodian.

As the qualified custodian, Fortress Trust is responsible for safeguarding and custodying client assets, including digital assets and precious metals, in IRAs. To securely custody digital assets, Fortress Trust employs proprietary technology, including platforms like BitGo and Fireblocks. The providers (BitGo and Fireblocks) undergo regular security and financial audits conducted by external firms.

Fortress Trust utilizes an FDIC-insured bank, Cross River Bank, to deposit clients’ USD. The FDIC insures these deposit accounts up to the maximum permitted by federal regulation ($250,000). FDIC insurance protects depositors’ money in the event of a bank failure, providing an additional layer of safety for USD holdings.

Additionally, the firms have received SOC 2 Type II certifications, demonstrating a commitment to security best practices. Digital assets are stored in offline cold storage.

The providers also employ MPC technology, a cryptographic technique that enhances security. It requires multiple parties to agree before taking any action, adding an additional layer of protection. Lastly, iTrustCapital maintains a Commercial Crime Insurance Policy, which provides additional protection against unexpected events.

iTrustCapital review: Pros and cons

It’s also important to note the platform’s strengths and weaknesses. Here is a list of its pros and cons.

Pros

  • Good customer support
  • Institutional grade security of assets
  • Tax advantages for holding crypto
  • Simple, user-friendly interface
  • 24/7 open markets for trading
  • Multiple IRA options and unlimited IRA accounts

Cons

  • Limited cryptocurrencies and precious metals
  • High trading fees
  • Limited trading and deposit options due to regulations

How does iTrustCapital compare to others?

What iTrustCapital review is complete without competitor comparisons? Surprisingly, iTrustcapital has a few, such as BitIRA, Bitcoin IRA, and Alto Crypto IRA. Here is a brief overview.

BitIRA

Established in 2017, BitIRA focuses on providing secure retirement planning options. It offers 17 assets but does not disclose its fees. The platform requires an undisclosed minimum investment, with a prerequisite of at least a $5,000 salary. BitIRA does not have a mobile app.

Bitcoin IRA

Founded in 2016, Bitcoin IRA offers a broad selection of over 60 cryptocurrencies. It requires a minimum investment of $3,000 and provides mobile apps for both Android and iOS users. Details about its fees are undisclosed.

Alto IRA

Alto IRA specializes in alternative assets for retirement accounts. It offers a wide range of assets, including 200+ options, and charges a 1% trading fee. The platform has a low minimum investment requirement of $10.

PlatformAssetsFees (crypto)Min. investmentMobile appYear founded
iTrustCapital34 cryptos, gold, and silver1% trading fee$1,000Android & iOS2018
BitIRA17UndisclosedUndisclosed (at least $5,000 salary)No2017
Bitcoin IRA60+Undisclosed$3,000Android & iOS2016
Alto IRA200+1% trading fee$10In beta stage2018

Customer support

Customer review: TrustPilot
Customer review: TrustPilot

We found iTrustCapital to be highly responsive and helpful to all of our queries. This is also reflected in the platform’s customer reviews. It is evident from both our tests and user reviews that iTrustCapital delivers an exceptional customer support experience and a user-friendly platform.

Customers repeatedly highlight the lightning-fast response times and efficient assistance they receive from iTrustCapital’s customer support team. The agents are described as patient, informative, diligent, persistent, professional, and knowledgeable.

Additionally, the team is praised online for guiding users step by step through processes, ensuring a deep understanding of all details. These reviews reflect a consistent pattern of positive user experiences, demonstrating iTrustCapital’s commitment to providing top-notch customer support and a user-friendly platform. Users not only receive quick and efficient assistance but also appreciate the expertise and professionalism of the support team.

Regulatory compliance and safety

Since iTrustCapital is not a licensed broker/dealer, exchange, custodian, trust business, or investment advisor, it is not subject to direct regulation as any of these entities. iTrustCapital simply offers a technology interface that allows you to interact directly with third-party providers.

Through this interface, you can utilize your IRA(s) for transactions involving digital currency, precious metals, and various other alternative assets. When applicable, iTrustCapital charges a fee for the services it provides.

Invest responsibly

It is important to remember that investing carries inherent risk, and you could potentially lose money. Therefore, it is paramount that users never risk more than they can comfortably afford to lose and invest responsibly. Furthermore, this iTrustCapital review is not a formal cosign of the platform. Users should consider their personal goals and their financial obligations before making any investment decisions.

iTrustCapital: A safe and pleasant introduction to crypto

All in all, this iTrustCapital review finds that the platform offers a much-needed service. It is a great way for older demographics unsure about crypto to gain exposure to the market. The company is also an effective bridge from traditional finance to web3. Additionally, the company fills a much-needed niche in the industry. It also goes above and beyond by employing institutional-grade security and top-of-the-line customer service, giving non-native users a safe and pleasant introduction to crypto.

Frequently asked questions

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Ryan Glenn
Ryan Glenn is a journalist, writer, and author. Ryan is motivated to educate as many people as possible on the benefits of web3 and cryptocurrency. He has authored “The Best Book for Learning Cryptocurrency,” and runs an educational platform, web3school.us, dedicated to demystifying the crypto space. Ryan built the platform to transition tech-savvy and non-tech individuals into crypto and give everyone a baseline understanding of the different fields in the cryptosphere. Ryan is also an...
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