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European Central Bank Explores AI for Automating Tasks Amid Transparency Concerns

2 mins
Updated by Geraint Price
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In Brief

  • The European Central Bank is cautiously exploring the use of AI to automate administrative tasks while studying deeper integration.
  • A recent analysis revealed AI's benefits to banking directly relate to how its role is defined for a particular business operation.
  • The EU's recent leadership in legislation positions it well to lead central bank advancement into newer technologies and processes.
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The European Central Bank (ECB) is experimenting with how to automate mundane tasks using off-the-shelf artificial intelligence (AI) products. Its “infinity team” is exploring how generate text, images, and computer software before considering its use in critical banking operations.

The ECB’s chief services officer, Myriam Moufakkir, has launched an initiative to harness AI for a narrow set of use cases. These include briefing drafts, summarizing meetings, creating code for software, tweaking language in official communications, and writing code.

Central Bankers Worry About Opacity of AI

Moufakkir emphasized the bank’s cautious approach amid legal and transparency risks. Humans cannot always understand how AI arrives at its answers, making accountability for a harmful answer difficult to assess.

Read more: 11 Best AI Image Generators You Should Use in 2023

Last week, US Federal Reserve governor Lisa Cook said AI without transparency surrounding its decision-making is of little value. A recent analysis suggests that when we poorly define the purpose of AI in banking, its benefits become less clear.

Central bank AI, How banks are using AI, AI data privacy
How banks use AI | Source: American Banker

The ECB joins the Federal Reserve, the Bank of England, and the Monetary Authority of Singapore in exploring AI. Concurrently, the Fed is running its FedNow system for instant settlements, which many believe foreshadows a central bank digital currency (CBDC), while the Bank of England plans to introduce its own system for quick interbank settlements.

Read more: AI in Finance: Top 8 Artificial Intelligence Use Cases for 2023

Banked Populations May Be Worried

It remains to be seen whether citizens will warm to the increasing scrutiny introduced by AI. Citizens in many countries have balked at the idea of a CBDC for its potential to access sensitive transaction data.

That concern, coupled with the use of AI, which has historically been unkind to minority populations, may be a pill many in the banked world would not be willing to swallow. The opacity of algorithms with access to unparalleled data could reinforce systemic biases on a worldwide scale.

But Europe is arguably the best positioned to explore this uncharted territory. Its citizens have opposed its digital euro idea as a solution in search of a problem, but the region’s combination of data privacy and AI rules may position it to lead central banks into the next era.

In 2018, the European Union passed its General Data Protection Rules legislation, which contained guidelines to safeguard user data in artificial intelligence models.  Also, Europe’s Artificial Intelligence Act, which could be finalized later this year, will give institutions further guidelines on the ethical handling of user data.

The region has also pioneered rules for digital assets through its Markets in Crypto-Assets bill, which will become effective next year.

Got something to say about the European Central Bank pivot to AI, data privacy issues in AI, or anything else? Write to us or join the discussion on our Telegram channel. You can also catch us on TikTokFacebook, or X (Twitter).

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David Thomas
David Thomas graduated from the University of Kwa-Zulu Natal in Durban, South Africa, with an Honors degree in electronic engineering. He worked as an engineer for eight years, developing software for industrial processes at South African automation specialist Autotronix (Pty) Ltd., mining control systems for AngloGold Ashanti, and consumer products at Inhep Digital Security, a domestic security company wholly owned by Swedish conglomerate Assa Abloy. He has experience writing software in C...
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