About the company
Run your PKI and certificate lifecycle automation in the cloud. Eliminate outages & risks. Reduce unnecessary costs, mitigate risk & eliminate outages with Keyfactor PKI management. Proven Scalability. Secure Certificates. Scalable SSL Solution.
Job Summary
Key Responsibilities
šCreate and maintain Product Documentation: Develop comprehensive, accurate, and engaging documentation for our products, including how-to guides, technical specifications, and installation instructions. šGather and analyze Information: Gather and analyze technical information from various sources and stakeholders to document new or improved product functionality. šCollaborate with Teams: Work closely with engineers, product managers, technical writers, product marketing, and others, to coordinate product documentation over multiple parallel projects and teams. šSimplify Complex Concepts: Translate technical jargon into clear, easy-to-understand language that resonates with our diverse audience. šEnsure Consistency and Quality: Maintain a consistent voice and > Assist in Planning and Scheduling: Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables. šSecurity Integration: Incorporate security principles and best practices into documentation processes to align with software development security requirements. šTake Ownership: Be the point of contact for all documentation projects, ensuring timely delivery and high quality standards. šContinuous Improvement: Contribute to enhancing documentation processes, standards, and methodologies, aiming for greater efficiency and effectiveness.
Skills and Qualifications
šExcellent Writing Skills: Superior command of the English language, with clear, concise, and engaging writing. šTechnical Proficiency: Strong understanding of technical concepts and the ability to learn new technologies quickly. Preferably from container solutions and Kubernetes. šAttention to Detail: Eye for detail, ensuring accuracy and consistency in all documentation. šCollaborative Spirit: Ability to work effectively in a team environment and communicate with diverse groups of stakeholders. šOwnership and Responsibility: Proven ability to take ownership of projects and deliver high-quality results on time. šProactive and courageous Approach: Work proactively and courageously, taking initiative to identify documentation needs and tackle challenges head-on. šFamiliarity with SDLC: Familiarity with the Software Development Life Cycle (SDLC) and software development processes. šExperience: Previous experience in technical writing or a related field is required. šPreferred: Experience in IT security, PKI and open-source software concepts is highly desirable.