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Shift4
Technical Program Manager, Mission Control
at Shift4
9 days ago | 46 views | 1 applications

Technical Program Manager, Mission Control

Full-time
United States

About the company

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Job Summary

Responsibilities:

📍Develop concept of operations (CONOPS) plans for integrating Mission Control processes into Shift4 operations. Interface with operational stakeholders, develop process flow documentation, and support implementation activities. 📍Design and implement communication methods, escalation strategies, quality assurance protocols, and response plans to ongoing business and technical issues that Mission Control will identify. 📍Support the development of Mission Control product roadmaps and technical documentation, along with translating business processes into actionable Mission Control features. 📍Develop deployment plans and methodologies for new Mission Control features and modules, and work directly with engineering teams to design and implement these strategies across the Mission Control project. 📍Manage deployments and milestones through Jira sprints and agile methods. Collaborate directly with engineering teams to ensure on time and on budget delivery. 📍Support the technical development of the Mission Control platform - architect data pipelines, complete data analysis, and develop concepts through deep knowledge of the available software and hardware tools. 📍Expand the vision, and collaborate with stakeholders to ensure the functionalities of the system are aligned with company objectives.

Minimum Qualifications:

📍4+ years of technical experience in relevant field (Aerospace, Data Analytics, Corporate Infrastructure, or Engineering) 📍Bachelor's degree in a relevant field (Engineering, Analytics, Mathematics, etc). 📍Highly competent communication skills, both written and verbal. You excel in distilling information from dense technical systems into concise and clear documentation, and have experience communicating those consolidations to an executive audience. 📍Personal experience leading technical projects, including conception, development, and implementation. 📍Previous experience in an operational and workflow oriented role such as test engineering or product development. 📍Experience interacting with complex data systems such as Labview, Tableau, or other graphical user interfaces. 📍Experience with Atlassian products - Jira, Confluence, and agile methodologies.

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