What does a day in the life as a Sales Manager look like?

📍Possess a comprehensive knowledge of the organization’s offerings 📍Oversee pre and post client onboarding support activities while safeguarding client satisfaction 📍Contribute to strategic decision-making processes and help drive business growth 📍Plan thoroughly, setting sales goals, analyzing performance data, and making forecasts for assigned accounts with sales accounts, in collaboration with the leadership team 📍Create and execute a strategic sales plan to ensure objectives are met consistently and with integrity 📍Identify and ensure training needs are met by collaborating with cross-functional teams 📍Monitor and analyze sales data, manage budgets and resources, and coordinate with other function groups with the intention of achieving the company objectives 📍Improve sales teams’ performance by continually coaching and developing Sales Coaches 📍Ensure all sales teams have regular sales audits with measurable objectives 📍Adhere to company policies and procedures 📍Meet or exceed performance targets for related KPIs 📍Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules 📍Collaborate with other departments as needed 📍Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times 📍Perform other duties as assigned

What are the required qualifications for a Sales Manager?

📍Must have high school diploma or equivalent 📍10+ years of call center experience 📍Proven work experience as a sales leader with successful sales initiatives 📍Experience in customer relationship management 📍Experience in sales forecasting and processing 📍Experience in managing training needs 📍Excellent communication, interpersonal and organizational skills 📍Proven success with sales lifecycle process 📍Ability to work well under pressure