Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

Don’t have an account?
Project-based Senior Network Engineer
about 2 months ago | 137 views | Be the first one to apply

Project-based Senior Network Engineer


About the company

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

Job Summary

What does a day in the life of a Network Engineer look like?

📍Diagnose and resolve network issues for IoT hardware, either remotely or by guiding on-site customer actions. 📍Thoroughly analyze connectivity problems and implement effective solutions. 📍Document events properly and provide remote technical support to customers and internal teams. 📍Assist in configuring and setting up IoT hardware devices, ensuring integration with existing network infrastructure. 📍Communicate effectively with customers to understand and address their network concerns. 📍Offer timely updates, manage customer expectations, and maintain detailed documentation of network configurations and troubleshooting steps. 📍Contribute to the knowledge base for continuous improvement. 📍Participate in testing to identify and address potential network issues in IoT hardware before product release. 📍Stay updated on industry trends and best practices for IoT networking. 📍Collaborate with cross-functional teams, including hardware engineers, software developers, and quality assurance, to resolve complex issues. 📍Performs other duties as assigned

What are the required qualifications of a Network Engineer?

📍Must have high school diploma or equivalent, Bachelor Degree in Information Technology or related field, preferred 📍At least 3 years proven experience in roles such as 📍Support Engineer or Network Engineer. 📍Strong understanding of IoT hardware and related networking protocols. 📍Must be proficient in troubleshooting network issues, including TCP/IP, DNS, DHCP, and VPNs 📍Experience with remote support tools and methodologies. 📍Experience with Ticketing Tool/s (Salesforce, Jira, SNOW, Etc,) 📍Willing to work on a project-based setup.

Similar jobs

about 6 hours ago | 17 views | 2 applications
$63,000 To $150,000 per year
about 6 hours ago | 14 views | 3 applications
United States
$85,000 To $115,000 per year
about 6 hours ago | 7 views | Be the first one to apply
Kuala Lumpur
$85,000 To $150,000 per year
about 6 hours ago | 14 views | Be the first one to apply
1 day ago | 19 views | 2 applications
$85,000 To $90 per year