About the company
BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the worldās top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
Job Summary
Responsibilities:
šMaintain and support BitGo's employees in resolving problems with laptops, desktops, printers, video conferencing, and other helpdesk related tasks in a Mac and Linux environment šManage the repair of broken or defective laptops, printers or other hardware šAcquire, provision, configure, & deploy equipment in accordance with documented procedures šResearch, investigate, and troubleshoot issues šAssist in the creation and maintenance of departmental documentation šManage hardware and software inventory šEnsure BitGo Policies and Procedures are followed, including Security and Operational policies šOther IT related responsibilities as assigned.
Skills & Experience:
šWe are looking for teammates who share and practice our values: open communication, client-first, accountability, collaboration and a high level of craftsmanship.
Required:
šResourcefulness and problem-solving aptitude šAttention to detail šGeneral knowledge of IT systems
