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Robinhood
Content Designer, Crypto
11 months ago | 1103 views | 14 applications

Content Designer, Crypto

Full-time
Remote
Per year
$130,000 To $149,000

About the company

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Job Summary

What you’ll do day-to-day:

📍Partnering with design, product, and research to build delightful user experiences and shape the product roadmap 📍Engaging throughout the product development process to improve the overall experience and ensuring consistency 📍Creating and advocating for approachable, simple language that best communicates our mission externally 📍Developing frameworks, guidelines, and processes to help define and improve product content and UX at Robinhood. 📍Balancing customer experience and business impact with speed and quality 📍Incorporating user research into content decisions for product experiences. 📍Contribute to educational content that empowers our customers to learn about crypto 📍Presenting your work to cross-functional teams in product reviews and providing feedback during weekly crits

About you:

📍3+ years UX writing or content design experience 📍Eagerness to shape product direction from ideation to post-launch, including contributing to design and research 📍Excellent writing and editing skills 📍Experience defining, tracking, and reporting on content metrics and ability to communicate this efficiently to the team 📍Experience conducting content and comparative audits 📍Ability to embody the Robinhood voice and advocate for the user 📍Ability to translate technical concepts into concise, easy-to-understand language 📍Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints 📍Experience working with designers, product managers, and user researchers 📍Familiarity working with compliance and legal teams during the content development and approval process 📍A portfolio or selection of writing samples and past work to share 📍Solid subject expertise and deep interest in cryptocurrencies, blockchain, dapps, web3, and market makers. Plus the ability to master new crypto subjects quickly

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