What you’ll do day-to-day:

📍Partnering with design, product, and research to build delightful user experiences and shape the product roadmap 📍Engaging throughout the product development process to improve the overall experience and ensuring consistency 📍Creating and advocating for approachable, simple language that best communicates our mission externally 📍Developing frameworks, guidelines, and processes to help define and improve product content and UX at Robinhood. 📍Balancing customer experience and business impact with speed and quality 📍Incorporating user research into content decisions for product experiences. 📍Contribute to educational content that empowers our customers to learn about crypto 📍Presenting your work to cross-functional teams in product reviews and providing feedback during weekly crits

About you:

📍3+ years UX writing or content design experience 📍Eagerness to shape product direction from ideation to post-launch, including contributing to design and research 📍Excellent writing and editing skills 📍Experience defining, tracking, and reporting on content metrics and ability to communicate this efficiently to the team 📍Experience conducting content and comparative audits 📍Ability to embody the Robinhood voice and advocate for the user 📍Ability to translate technical concepts into concise, easy-to-understand language 📍Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints 📍Experience working with designers, product managers, and user researchers 📍Familiarity working with compliance and legal teams during the content development and approval process 📍A portfolio or selection of writing samples and past work to share 📍Solid subject expertise and deep interest in cryptocurrencies, blockchain, dapps, web3, and market makers. Plus the ability to master new crypto subjects quickly