About the company
The World's Leading Cryptocurrency Platform
Job Summary
Responsibilities
📍Act as the community representative and maintain a strong presence on Telegram, Reddit, Discord, and Facebook 📍Collect and relay community feedback to internal teams, ensuring that community concerns and suggestions are heard 📍Recruit, train, and manage volunteer community moderators to ensure a positive and welcoming community environment 📍Work closely with different departments to create engaging community-related content 📍Foster community growth and increase engagement levels through strategic initiatives 📍Monitor community sentiment and proactively address any negative feedback or issues 📍Collaborate with Ambassadors in the Ambassador Program to amplify community efforts 📍Analyze community data, create reports and provide insights to drive decision-making and enhance community initiatives 📍Organize and host community events as needed 📍Be engaging, upbeat, and positive in all community interactions
Requirements
📍Minimum of 2 years of experience in community management or moderation 📍Strong communication, interpersonal, and leadership skills 📍Proven experience in managing communities on Telegram, Reddit, Discord, and Facebook 📍Proficiency in English is a must, proficiency in additional languages is a plus 📍Excellent problem-solving and conflict resolution skills 📍Passion for the cryptocurrency industry and understanding of blockchain technology 📍Ability to work independently and as part of a team