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SpaceX
BUSINESS ANALYST
at SpaceX
4 months ago | 680 views | 11 applications

BUSINESS ANALYST

Full-time
United States, California
Per year
$75,000 To $115,000

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Job Summary

RESPONSIBILITIES:

📍Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes 📍Integrate with all levels of the business to understand current workflows and identify systematic gaps; help rapidly answer tactical business questions through analytical frameworks 📍Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change 📍Develop automation that mitigates business risk or creates efficiencies within Starlink Customer Operations and across functions 📍Own data integrity, tool maintenance, and reporting quality for the Starlink Customer Operations team 📍Train internal users and leaders on dashboard and tool usage, assist in troubleshooting 📍Improve data capture for future Customer Operations use cases, tracking and identifying front-end requirements collaborating with software development teams on table development 📍Support new market launches, continuous improvement, and larger cross-functional strategic initiatives

BASIC QUALIFICATIONS:

📍Bachelor's degree 📍2+ years of experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting 📍1+ years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker) 📍1+ years of experience with scripting languages (i.e. Python, R)

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