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SupportNinja
B2B Collection Specialist
3 months ago | 359 views | Be the first one to apply

B2B Collection Specialist

Full-time
Manila

About the company

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

Job Summary

What does a day in the life of a Collection Specialist look like?

📍Manage assigned AR portfolio 📍Perform collection tasks based on Collection tactics defined in current organizational processes 📍Respond to inquiries from internal and external customers 📍Do a reconciliation of accounts or research on disputed AR 📍Coordinate resolution of customer disputes 📍Prepare or update tracking reports/notes in NetSuite

What are the required qualifications of a Collection Specialist?

📍Must have at least 1 year experience in collecting from corporate customers 📍Experience with various collection techniques is required 📍Experience with NetSuite or any other ERP collection tool will be an advantage 📍Proficiency in MS Excel 📍Good working knowledge of Accounts Receivables (AR) 📍Good understanding of Business to Business (B2B) collections concepts 📍Ability to the manages volume of accounts and work independently 📍Ability to prioritize tasks, manage multiple priorities and tight deadlines 📍Act with a high sense of urgency, proactive, self-starter adapts well to a fast-paced environment, and has a growth mindset. 📍Good communication skills, both in spoken and written English 📍Willing to be in a flexible schedule 📍Willing to work in a Hybrid setup at BGC, Taguig

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