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Coinbase Fixes Bug That Changed Wallet Balances to Zero

2 mins
Updated by Geraint Price
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In Brief

  • Coinbase has reportedly fixed a bug that showed a zero balance in its self-custodial wallet, after users reported issues.
  • Earlier in 2022, Coinbase Wallet users faced a similar issue with incorrect balance displays, but the company did not disclose details.
  • In May, Coinbase Wallet was found vulnerable to stealth attacks by smart contracts, highlighting potential security flaws.
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Coinbase claims to have resolved a bug that showed a zero balance on its self-custodial wallet. The confirmation came after a news outlet reported the exchange was investigating an error that reset users’ balances.

The crypto exchange previously reported that Coinbase Wallet customers could encounter problems logging into the app. Several users contacted Coinbase CEO Brian Armstrong after discovering their Bitcoin (BTC) balances were not displayed.

Coinbase Wallet Had Similar Bugs Early On

Coinbase later published an update to confirm the incident has been resolved. The exchange reportedly hasn’t responded to claims of users still experiencing the problems.

Coinbase confirmed it resolved issues around its Wallet login and  balances.
Incident resolution confirmation by Coinbase | Source: Coinbase Status

At the start of 2022, Coinbase Wallet users faced a similar issue, complaining about the incorrect display of the balance. However, Coinbase did not disclose details behind the bug.

The American crypto exchange previously faced technical difficulties regarding its non-custodial wallets. Shortly after its launch, many customers complained about incorrect crypto prices.

The exchange confirmed balances could be quoted against cryptocurrencies not currently listed on the exchange.

Hackers Manipulate Balances Through Malicious Smart Contracts

In May, reports surfaced that Coinbase Wallet was vulnerable to stealth attacks by smart contracts. According to analysts at ZenGo, even wallets with safeguards cannot identify all unauthorized transactions.

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Hackers manipulate a wallet app’s method to check a smart contract’s safety. When the victim conducts a transaction, the smart contract notices when the wallet security system does not verify the operation and changes numerical values to steal assets from the crypto wallet.

In addition to Coinbase Wallet, other applications, including Rabby Wallet, Blowfish, PocketUniverse, and Fire Extension, have been found to have security flaws.

Got something to say about the bug affecting Coinbase Wallet balances, its fix, or anything else? Write to us or join the discussion on our Telegram channel. You can also catch us on TikTokFacebook, or X (Twitter).

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David Thomas
David Thomas graduated from the University of Kwa-Zulu Natal in Durban, South Africa, with an Honors degree in electronic engineering. He worked as an engineer for eight years, developing software for industrial processes at South African automation specialist Autotronix (Pty) Ltd., mining control systems for AngloGold Ashanti, and consumer products at Inhep Digital Security, a domestic security company wholly owned by Swedish conglomerate Assa Abloy. He has experience writing software in C...
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