Web3 Leadership

Trust Wallet Faces: How the Team Behind the 200M-User Wallet Aims to Power Web3’s Next Chapter

Trust Wallet Faces: How the Team Behind the 200M-User Wallet Aims to Power Web3’s Next Chapter

Trust Wallet is one of the most popular self-custodial wallets in the Web3 ecosystem, with over 200 million users using it to safely and autonomously manage their digital assets. What will keep Trust Wallet at the top as the crypto industry changes in 2025, with new roadmaps and accelerators like Trust Moon pushing for fresh ideas? 

In this issue of Trust Wallet Faces, BeInCrypto sat down with key team members, Eve Lam, David Kim, Rik Krieger, and Tati Kurach, to get their thoughts on how to make the wallet secure while still being easy to use, why self-custody is important, and how the wallet can help spread Web3 adoption around the world.

Empowering Users Through Safety, Simplicity, and Self-Custody

Security has always been a challenging part of onboarding to Web3, especially with cyber threats looming large. For most users, every wallet interaction comes with warnings, signatures, and approval windows that can feel more intimidating than empowering. 

At Trust Wallet, the team prioritizes an approach called “smart simplicity.” This philosophy ensures top-tier protection without complicating the user experience. Eve Lam, Trust Wallet’s Chief Information Security Officer (CISO), perfectly illustrated Trust Wallet’s smart simplicity concept.

“I like to think of security as an invisible bodyguard, always protecting you, but never getting in your way,” she said.

Lam emphasized that smart simplicity enhances user protection through real-time threat intelligence and AI-powered transaction scanning, only providing clear warnings when necessary.

“One example stands out: a user nearly approved a malicious staking contract, but Trust Wallet’s alert saved them from losing thousands,” she recounted.

In addition to security, self-custody also plays an important role for Web3 wallet users. David Kim, Senior Smart Contract Engineer at Trust Wallet, explained why it becomes even more indispensable amid growing institutional interest and market maturity.

“Self-custody has always been a deep human desire — the ability to hold and protect what you own without depending on intermediaries. Crypto was built with safety and accessibility at the core,” Kim said.

Trust Wallet simplifies this empowerment by integrating support for 100+ blockchains with tools like cross-chain swaps, stablecoin gas fees, and curated token lists. For everyday users, multi-chain support translates into real flexibility: lower costs, faster transactions, and instant access to the latest opportunities across Web3. Rik Krieger, Director of Global Operations, broke down the tangible benefits this provides.

“Supporting more blockchains than any other Web3 wallet means users aren’t locked into a single ecosystem. With Trust Wallet, they can hold, trade, and participate in DeFi, NFTs, and other activities across Ethereum, BNB Chain, Solana, Polygon, and more. All in one place,” he explained. 

Lowering Barriers to Drive Crypto Mass Adoption

By combining security, ownership, and simplicity, the Trust Wallet team aims to catalyze mass adoption of crypto. Trust Wallet’s goal is to be the go-to platform where anyone, anywhere can safely own, use, and build with digital assets. The team sees this as the foundation for new waves of creativity, collaboration, and financial freedom across the globe.

“We envision Trust Wallet empowering users to fully participate in the decentralized digital economy. By making self-custody, multi-chain access, adoption and nurture a more open, inclusive, and innovative Web3 ecosystem,” Krieger added.

Complementing this, Tati Kurach, Business Development Manager, highlights the wallet’s role in overcoming adoption barriers.

“Trust Wallet is designed to be the gateway for everything crypto — from first time users to native swaps connecting seamlessly with dApps across multiple blockchains. By simplifying access to DeFi and keeping self-custody at the core, we’re lowering barriers and paving the way for mass adoption,” she noted.

Strengthening the Foundation for Web3’s Next Chapter

As Trust Wallet continues expanding access and adoption, the team is equally excited about upcoming and recent enhancements that build on its strengths.

Earlier in May, Trust Wallet introduced Stablecoin Earn, giving users the ability to generate yields natively in-app. Everything from deposits to withdrawals happens transparently on-chain, with users staying in full control of their assets. For Tati Kurach, Stablecoin Earn is one of the most exciting updates. 

“By tapping into protocols across Ethereum, BNB Chain, Arbitrum, and Base, users can earn yields seamlessly while keeping full self-custody,” she said.

Next on the roadmap is another feature centered on user safety and simplicity. Later this year, Trust Wallet will roll out a native token approval dashboard, giving users a clear view of contract permissions and the ability to revoke risky ones instantly. With support for new standards like EIP-7702, approvals and transactions will also be bundled into a single secure session for fewer pop-ups and stronger protection.

“It lets users see which contracts have access to their tokens, highlight risky ones, and revoke permissions with a tap. This feature is a safeguard against approval-related hacks that have cost Web3 over $475 million since 2020,” Lam elaborated.

These developments align with Trust Wallet’s September 2025 roadmap announcement, which renews focus on TWT as a utility token to power growth toward one billion users by 2030. The roadmap also includes initiatives like Trust Moon, a Web3 accelerator designed to connect builders with resources and the Binance ecosystem.

To learn more about Trust Wallet’s features, updates, and how to get started, visit the official Trust Wallet website for the latest resources and documentation.