About the company
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Job Summary
RESPONSIBILITIES:
šResponsible for all aspects of successfully closing partnership deals between SpaceX and partners šLead domestic and international partnerships, including leading technical, and product/pricing/business discussions and negotiations šAct as the primary point of contact for the assigned Original Equipment Manufacturer (OEM) Accounts and own the interface from contract signature onwards (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue) with emphasis on: šDelivering impeccable customer service, including efficient acknowledgement and resolution of issues šBuilding relationships to identify requirements and managing expectations šCollecting, communicating, and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow business and value of accounts šOwnership of forecast and revenue growth within assigned accounts and vertical šAs an extreme owner of assigned accounts, identify and successfully communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule šCollaborate with cross-functional groups (engineering, regulatory, business, etc.) šAssist with development of commercial, marketing, and business terms and materials, while staying up to date with internal technology, regulatory, and business teams
BASIC QUALIFICATIONS:
šBachelor's degree in a business or technical field (engineering, physics, math, computer science, or information technology); OR high school diploma/equivalency and 7+ years of professional experience in a partnership, business development, sales engineering, or account management in lieu of a degree š5 + years of experience in a customer facing role supporting engineering projects
PREFERRED SKILLS AND EXPERIENCE:
šSignificant knowledge and experience working in OEM sales channels supporting and integrating complex products into their platforms or product lines (aviation, automotive, maritime, agriculture, etc.) šAbility to manage execution of significant or complex contracts including initial onboarding, renegotiation of terms, schedules and the on-going relationship šDemonstrated experience in researching, writing and responding to Requests for Proposals (RFPs) šExperience working with the FAA or other aerospace or industry regulatory bodies to implement complex technical projects or solutions šExperience managing multiple complex projects and delivering under tight deadlines and resource constraints šAbility to synthesize multiple unique requirements and suggest smart solutions, products, or features šTrack record of demonstrating sound business judgement, evaluating alternatives, and making recommendations that were adopted and ultimately successful šSignificant technical knowledge of Starlink or telecommunications in at least one key area: satellites, ground network, user terminals, or related technology šExperience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills šExcellent written and verbal communication skills, including ability to craft and present professional presentations at all levels