Responsibilities

📍Serve as the primary point of contact for new and existing institutional client relationships, pre- and post-onboarding process 📍Drive client engagement proactively, reaching out to better understand their needs and any changes to their workflow. Update clients on any new Paradigm features or products that would positively impact their business 📍Facilitate onboarding calls to educate clients and prospects on product features/workflows and answer any technical-related questions 📍Prepare and present reports on client activity to the Paradigm management team 📍Act as a liaison between the client and other internal teams, including Engineering, Product, QA, and Compliance for any issues, developments and product feedback 📍Show the highest level of professionalism both internally and externally

Required Skills and Experience

📍Passionate about crypto & finance with a solid understanding of derivatives and sales & trading workflows including electronic trading - REQUIRED 📍2+ years of working experience on an institutional sales desk with derivatives experience (FX, Fixed Income, Equities, etc) and preferably 1+ year of working experience within crypto institutional sales. 📍Strong network of existing clients and connections within crypto 📍Fluency in English. Exceptional communication skills to provide coverage and service a wide range of clients via multiple channels of communication (direct chats, video calls, email) 📍Clear track record of meeting and exceeding revenue goals 📍Ability to multitask and independently assess issues to provide client resolutions & work with a globally distributed team. 📍Team player, with strong time management skills and an ability to prioritize key matters. 📍Eagerness to help clients and assist in their trading workflows on Paradigm.