About the company
MoonPay is the world’s leading web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world’s most iconic brands rely on MoonPay to power their web3 strategies and ideas.
Job Summary
What you will do
📍Develop in-depth knowledge of MoonPay’s data sources, user behaviour and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy; 📍Provide Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met; 📍Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business; 📍Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy; 📍Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud; 📍Assist in the development of new tools for uses in fraud detection and prevention; 📍Assist in key vendor management activities across Trust & Safety; 📍Build out a robust governance framework to oversee the high impact, operational activities within Trust & Safety; 📍Work effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner; 📍Champion fraud awareness across MoonPay and create a trusted network of peers across the company;
About You
📍At least 6 years of fraud management experience in fraud and risk in payments, crypto, e-commerce, or related industries; 📍Expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments and e-commerce; 📍 Strong understanding and ability with SQL and business analytics tools (e.g. Looker, Tableau etc); 📍Must have strong decision making ability and be self-disciplined; 📍Experience working with technology teams to design and implement fraud solution
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