About the company
Kraken, the trusted and secure digital asset exchange, is on a mission to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Our 2,350+ Krakenites are a world-class team ranging from the crypto-curious to industry experts, united by our desire to discover and unlock the potential of crypto and blockchain technology. As a fully remote company, we already have Krakenites in 70+ countries (speaking 50+ languages). We're one of the most diverse organizations on the planet and this remains key to our values. We continue to lead the industry with new product advancements like Kraken NFT, on- and off-chain staking and instant bitcoin transfers via the Lightning Network.
Job Summary
The Opportunity
Lead of team of exceptional KX Operations talent
📍Serve as a strategic advisor to senior leadership on global HR operations and provide regular updates on key initiatives and KPI metrics 📍Analyze, propose, drive, and iterate on our global workforce strategy in line with Company priorities 📍Own, enhance, and manage a best in class team to deliver exceptional customer service, experiences and support to all Krakenites via our HR Service Desk, HR Generalist teams and onboarding team 📍Establish and maintain processes and practices that adhere to globally compliant standards in how we operate 📍Develop procedures to mitigate risks and ensure data integrity and security 📍Drive HR Ops Projects and Initiatives to ensure streamlined operations that also yield insightful people data 📍Partner with Security, Finance, Compliance, and Legal to create compliant HR processes and adherence to policies and practices globally 📍Reflect on our culture, values and operating principles in all that we deliver to the organization
Skills You Should HODL
📍10+ years human resources experience with at least 5 years overseeing people operations, ideally at a technology company, startup, or high growth company that has globally distributed, work-from-home teams, as well as international offices of various sizes 📍Experience scaling a global HR Operations department preferred 📍Strong knowledge of state, federal, and international employment laws, regulations, and compliance requirements 📍Worked with alternate workforces on a regular basis, including consultants, agency staff, PEOs/ EORs, and other structures 📍Exceptional ability to manage multiple critical priorities and projects while maintaining attention to detail and a positive attitude. 📍Highly adaptable and comfortable in a fast-paced, ever-changing, and ambiguous environment. 📍Flexible, open-minded, and innovative in developing and maintaining HR protocols 📍Deep commitment to enhancing the ‘people experience’ in all aspects of HR 📍Highly tech-savvy with a strong appreciation for privacy, security, and crypto values 📍Strong leadership skills with a proven track record of effective team management
