About the company
As an Austrian-founded company, our company headquarters is located in Vienna, so you'll notice a lot of our roles target here. However, as we also have talent hubs in other cities across Europe (Amsterdam, Berlin, Barcelona, Bucharest) many of our positions are open to these locations as well.
Job Summary
What you’ll do
📍Evaluate suspicious patterns or anomalies in crypto and fiat transactions. 📍Identify what additional checks are needed and take ownership of the follow up process. 📍Provide input to enhance operational systems and workflows where needed. 📍Support internal teams with escalations while meeting established SLAs. 📍Communicate directly with customers via email and live chats. 📍Assist senior team members by compiling relevant information and context on emerging fraud trends.
Who you are
📍Passionate about fraud prevention, proactive intervention methods, and hungry to make an impact.
📍Take a practical, outcome-focused approach — prioritising efficient, well-reasoned solutions over unnecessary escalation or procedural overhead.
📍Relevant experience in fraud prevention, ideally in a cryptocurrency/Fintech company.
📍Thrive in an ever-changing environment where you enjoy working on various projects with multiple stakeholders and are adaptable to different work volumes.
If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.
