Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

Don’t have an account?
Customer Service Representative
at Shift4
about 1 month ago | 294 views | 2 applications

Customer Service Representative


About the company

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit

Job Summary


📍Communicate with clients via phone, email, chat, and tickets. 📍Assist customers with navigating our website, statements, contracts, orders, and billing inquiries. 📍Utilize strong problem-solving and people skills to ensure first call resolution. 📍Work closely with additional internal departments and teams to understand and ensure the proper course of action is taken. 📍Thoroughly document inquiries and outcomes for accurate tracking and analysis. 📍Receives and places follow up calls/ emails/ tickets/ projects to answer client inquiries in a timely manner. 📍Actively participate in team/ departmental meetings to provide feedback and improve the overall work environment. 📍Must be flexible in work hours for 24/7 Call Center needs. 📍Demonstrate exemplary performance & attendance. 📍As a Support Representative, you will occasionally be called upon to perform other duties not included in this job description.


📍Exceptional time management and a strong sense of personal accountability. 📍Comfortable communicating with all departments in the company. 📍Comfortable communicating with our sales force and technicians. 📍Highly organized with great attention to detail. 📍Passion for high performance and efficiency. 📍Comfortable with constant mathematical calculations. 📍Confident navigating and using Google sheets and excel. 📍We will be interviewing applicants to determine candidates based on Shift4 knowledge, prior experience, and management ability.

Similar jobs

6 days ago | 48 views | 1 applications
United States
$90,000 To $110,000 per year
8 days ago | 33 views | Be the first one to apply
21 days ago | 201 views | 3 applications
$63,000 To $100,000 per year
23 days ago | 89 views | 1 applications
2 months ago | 348 views | 1 applications