About the company
Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.
Job Summary
Duties & Responsibilities:
📍Display a strong understanding of each client’s business model in order to effectively promote and upsell Unlimit’s solutions, maintain the growth of the existing portfolio, and help clients optimize their payment accounts activities 📍Understand the needs of customers and be able to respond effectively with a plan of how to meet these in order to develop stronger and more fruitful cooperation with existing customers 📍Opening and maintaining current accounts for corporate and retail clients 📍Providing clients with superior and professional service, support, and follow-up for operational requests
Requirements:
đź“ŤUniversity degree or equivalent in Economics, Law, Business Administration, or relevant field of study đź“Ť1-3 years of experience in client relationships, preferably with experience as a relationship manager in corporate banking or with corporate providers. đź“ŤExcellent verbal and written communication skills in English and Chinese. đź“ŤExperience in customer support, ideally, but not limited to the banking or corporate services industry đź“ŤProven track record of offering excellent customer support đź“ŤDriven and self-motivated to reach targets đź“ŤAbility to work independently, and possess strong organizational, time management, and communication skills đź“ŤCustomer service-oriented, professional and resourceful
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