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Molecule
Customer Success Manager
about 21 hours ago | 12 views | Be the first one to apply

Customer Success Manager

Full-time
Germany, Europe
Per year
$72,000 To $90,000

About the company

Molecule is a decentralized biotech protocol that builds a web3 marketplace for research-related intellectual property (IP). The platform connects researchers and biotech companies with funding, enabling patient, researcher, and funder communities to govern and own research-related IP. With over $170M in ecosystem market cap and 35 funded research projects, Molecule is at the forefront of democratizing drug development and advancing scientific discoveries through community-driven funding and tokenization.

Job Summary

What You’ll Do

📍Lead the operational execution of deals and partnerships initiated through venture fund and strategic networks 📍Coordinate the end-to-end delivery of IP and biotech venture spin-outs 📍Own the process of moving qualified leads through to signed agreements and successful handoffs 📍Interface with legal, scientific, and tokenomics stakeholders to align on timelines, requirements, and risk 📍Maintain project momentum through clear communication, documentation, and proactive follow-ups 📍Collaborate with the founding team on evolving processes and best practices in venture delivery

Who You Are

📍Deep understanding of tech transfer, licensing, and biotech spin-outs 📍Experience working with or within venture funds, particularly those active in life sciences or frontier tech 📍Operationally excellent: you know how to get things done and keep stakeholders aligned 📍Familiar with or deeply curious about Web3, tokens, and decentralised science (DeSci) 📍Strong communicator across technical and non-technical teams 📍UK-based (preferred) or EU-based, ideally with experience navigating both US and European business cultures

The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles — don’t miss your chance to be part of it.

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