About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
Key Responsibilities
📍Sales Execution & Support 📍Identify, pitch, and convert SMSF clients via inbound, outbound, and partner referrals. 📍Support pipeline conversion from events and campaigns with proactive follow-ups and tailored client support. 📍Develop and maintain sales resources (presentations, FAQs, onboarding guides) to strengthen client engagement. 📍Track and report SMSF acquisition metrics, pipeline health, conversion rates, and AUM. 📍Client Relationship Management 📍Deliver a white-glove client experience for high-value SMSF investors, including concierge onboarding and ongoing account support. 📍Reactivate dormant accounts and deepen client engagement through structured account management. 📍Act as the first escalation point for SMSF clients, ensuring a seamless service journey.
What We Look For In You
📍5+ years in sales support, business development, or partnerships in fintech, superannuation, wealthtech, or crypto. 📍Proven track record of driving acquisition in high-trust, compliance-led environments. 📍Strong relationship management skills with advisors, accountants, or HNW investors. 📍Comfortable working cross-functionally and translating client needs into commercial outcomes. 📍Resilient, autonomous, and metrics-driven.
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
