About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You'll Be Doing
📍Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume 📍Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues 📍Constant monitoring of transactions, investigating and reporting suspicious activities 📍Conduct market surveys to understand users’ needs and identify gaps for product improvements 📍Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies 📍Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables 📍Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news) 📍Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
What We Look For In You
đź“ŤCollege degree or above đź“ŤAt least 2 years of relevant experience in business development and marketing roles in the crypto industry đź“ŤKnowledge of blockchain, crypto, and P2P payments is a must đź“ŤPreferably a crypto P2P user đź“ŤOrganized, meticulous and result-oriented, strong problem-solving & analytical skills
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