About the company
The Binance Exchange is a leading cryptocurrency exchange founded in 2017 in Hong Kong. It features a strong focus on altcoin trading. Binance offers crypto-to-crypto trading in more than 600 cryptocurrencies and virtual tokens, including Bitcoin (BTC), Ether (ETH), Litecoin (LTC), Dogecoin (DOGE), and its own token Binance Coin (BNB).
Job Summary
Responsibilities Build and strengthen client relationships to achieve long-term partnerships by acting as a main point of contact in all matters relating to client concerns and needs Work with sales and other internal teams to provide world class customer service to clients and partners Develop a thorough understanding of our products and service offerings to better engage and problem solve for our clients and partners Meet regularly with other members of the team to discuss progress and find new ways to improve business Generate progress reports for both external and internal audiences Updating records of customer communications and contact information Creating proposals and reports related to customer onboarding, pitch materials etc
Requirements A minimum of 3 years in a sales or account management role Proven track record of meeting or exceeding quotas and receiving positive customer feedback Ability to quickly grasp technical knowledge of crypto products A comprehensive understanding of crypto/Web 3 is required Strong communication, presentation, and negotiation skills Self-starter and entrepreneurial mentality Independent, works well in fully autonomous and high pressure environments Excellent verbal and written skills in English
Working at Binance • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry • Fast moving, challenging and unique business problems • International work environment and flat organisation • Great career development opportunities in a growing company • Possibility for relocation and international transfers mid-career • Competitive salary • Flexible working hours, Casual work attire