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OKX
VIP Relationship Manager, Poland & CEE
at OKX
about 2 hours ago | 4 views | Be the first one to apply

VIP Relationship Manager, Poland & CEE

Full-time
Poland, Remote

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

What You'll Be Doing

📍Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients. 📍Revenue and Product Strategy 📍Formulate a revenue strategy and optimization plan based on OKX's 📍European product offerings. Collaborate closely with the product team to gather feedback from clients, identify optimization opportunities, and enhance relevant product features. 📍Strategic Leadership and Partnerships 📍Work closely with the local executive leadership team to contribute to the company's overall strategic direction. Lead partnership efforts in 📍Europe by identifying suitable partners and executing negotiations to expand reach and revenue streams. 📍Client Management and Growth 📍Manage relationships with High Net Worth Individuals (HNWI) and key clients in Europe, ensuring positive customer experiences through proactive account management. Build long-lasting client relationships to secure referrals and originate new prospective clients, while working with operations to address potential roadblocks. 📍Compliance and Brand Advocacy 📍Oversee legal and compliance aspects, including adherence to the relevant regulations, client KYC/AML processes, and reporting to ensure all activities meet the highest standards. Serve as a brand ambassador, educating customers on OKX's full value proposition, from trading tools to yield products, while escalating feedback to improve platform compliance and user experience.

What We Look For In You

Core Qualifications 📍Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto). 📍Fluency in English and Polish, with additional CEE languages (e.g., Russian, Ukrainian) considered a strong plus for regional client engagement.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.

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