About the company
Kraken, the trusted and secure digital asset exchange, is on a mission to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Our 2,350+ Krakenites are a world-class team ranging from the crypto-curious to industry experts, united by our desire to discover and unlock the potential of crypto and blockchain technology. As a fully remote company, we already have Krakenites in 70+ countries (speaking 50+ languages). We're one of the most diverse organizations on the planet and this remains key to our values. We continue to lead the industry with new product advancements like Kraken NFT, on- and off-chain staking and instant bitcoin transfers via the Lightning Network.
Job Summary
The opportunity
šPartner with HR and business leaders to manage performance management cases from start to resolution, including coaching managers and supporting termination decisions when necessary šGuide leaders through employee relations situations including conduct concerns, policy violations, performance issues, and employee complaints šConduct investigations into employee concerns šGather documentation, interview stakeholders, and prepare clear investigation summaries and recommendations šEnsure employee relations actions are well documented and compliant with employment laws and company policies šIdentify potential risk signals or patterns in employee behavior and escalate concerns appropriately šMaintain accurate records of employee relations cases within our case management systems šPartner with Legal, HR, Payroll, and IT to ensure seamless and compliant off-boarding processes šContribute to improvements in employee relations processes, documentation, and internal resources (e.g., knowledge bases or Confluence pages) šDeliver occasional training or guidance for managers on performance management, investigations, and people relations best practices
Skills you should HODL
š5+ years experience in Employee Relations, HR Business Partnering, or People Relations šStrong experience supporting performance management processes and termination decisions šExperience conducting workplace investigations and handling sensitive employee matters šSolid understanding of employment law and HR compliance requirements (U.S. experience required; global exposure a plus) šAbility to document cases clearly and thoroughly while communicating effectively with leadership
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.





