Ethereum Infrastructure Provider Infura Suffers Temporary Outage

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In Brief
  • Ethereum infrastructure and tool provider Infura suffered a major service outage.

  • The problem created a delay in price feeds and caused different blockchain explorers to show conflicting information.

  • The issue affected many crypto exchanges and caused big players like Binance to temporarily halt Ethereum withdrawals.

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November 11, 2020 — Ethereum infrastructure provider Infura suffered a significant service outage earlier today.



The incident, which was initially reported as an issue with the Ethereum network itself, caused numerous crypto exchanges, including Binance, Bithumb, Upbit, and, to halt Ethereum and ERC-20 token withdrawals.

Binance CEO Changpeng Zhao (CZ) tweeted, “There was a possible ETH chain split at block 11234873. Etherscan and Blockchair are showing two different chains and data after this block. We’re resolving now but have temporarily closed withdrawals. Funds are #SAFU.”



Ultimately, it was determined that the issue lay with Infura, a company that runs Ethereum nodes on behalf of numerous clients. In sum, an error on Infura’s side caused different blockchain explorers to show different information.

As for Infura, its official site described the issue as an “ETH1 Mainnet API service degradation.” Per the most recent update, the Infura team reportedly identified the root cause and are preparing to restore service functionality.

“We’ve brought additional capacity online for the affected components and are continuing to triage the root cause of the outage. System recovery operations are in progress,” read the site.

The incident caused many commentators to make note of the danger in relying on a single party for such an important task. One Twitter user jokingly called Infura a “Decentralized Single Point of Failure.”

Raul Marcos, founder of the crypto-focused advisory firm Carbano, also weighed in, tweeting, “We love to talk about decentralization, but Infura is the AWS of the Ethereum ecosystem. Thousands of projects use Infura to get data from the blockchain, including exchanges and Metamask.”


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Colin is a writer, researcher, and content marketer with a keen interest in the future of money. His writing has been featured in numerous cryptocurrency publications, and his holdings don't amount to more than a handful of BAT.

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