Popular crypto influencer Pranksy has bemoaned a laundry list of technical faults which he says are currently bedeviling the OpenSea NFT marketplace.
The NFT investor, collector, and founder of NFT subscription service NFTBoxes.io, has been unimpressed with the NFT gallery since its most recent upgrade. According to the major NFT collector, the gallery is practically ‘unusable’ and has been for over a week.
“So since last weeks ‘Maintenance’ my @opensea profile is totally unusable,” said Pranksy in a tweet on Jan 15, “30,000 #NFTs continue to disappear then return spontaneously, no recent #NFT arrivals display, hiding is proving problematic, what’s happened?”
The complaint encouraged other users to list their own technical problems with the NFT gallery, while others have leveraged the opportunity to pitch LooksRare, an upstart gallery that has launched a vampire attack on the industry leader.
OpenSea secures additional funding
On Jan 4, OpenSea Founder and CEO Devin Finzer announced that the company had completed a series C funding round which raised an additional $300 million.
As Finzer explained at the time, the additional funds have been earmarked for product development, recruitment, community investment, and improving site performance and stability.
“We’re actively expanding our efforts across customer support, trust and safety, and site stability and integrity,” wrote Finzer. “We’ve already scaled our customer support and trust and safety teams to more than 60 people, and expect to more than double that team by the end of this year.”
While a rapid expansion of the customer support and trust team will undoubtedly be welcomed for OpenSea users with open tickets, it does lend some credence to the idea that the current team may be overwhelmed.
Recent data from Dune analytics shows that the sales volume on OpenSea is set to break records this month. While this may indicate that the gallery is more functional than its critics suggest, the increased volume may be to blame for the issues users are experiencing.
When vampires attack
While OpenSea has been battling increased demand and criticism from influential user Pranksy, a vampire attack mounted by LooksRare is offering a fresh threat for the company.
LooksRare NFT gallery launched on Jan 10 promising 120 million $LOOKS tokens for users. These tokens can be claimed by OpenSea users who have made at least three trades on the market. Users At the time of press, those tokens value around $520 million, providing a considerable bounty.
The initial trading figures on LooksRare have looked impressive so far, although some sites such as DappRadar have cited concerns regarding wash trading. In any case, the battle for NFT market supremacy seems to be heating up. It would therefore pay for OpenSea to fix users’ technical issues as swiftly as possible.
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