About the company
Creating a culture of collaboration in the U.S. From Austin and Atlanta to Highlands Ranch and our space in Mission Rock, our coast-to-coast hubs offer benefits, amenities and flexibility that complement each office, itās vibe and the unique people.
Job Summary
Essential Functions:
šCreate and maintain the technical documentation that helps B2B clients and Visa staff understand how to implement and support Visa products. šSupport diverse end-user personas, including API developers, business users, SDK developers, mainframe developers, users of UI-based products, and internal staff. šUse and enhance GenAI-powered solutions that drive the efficient creation of high-quality documentation. šSupport omni-channel publishing that gets the right content to the right user through the right channel. šBuild deep cross-functional partnerships (product managers, Client Services, architects, engineers) to identify and clarify requirements, understand business needs, and deliver required documentation. šIdentify systems, architectures, and tools that support the requirements for documenting Visa products. šPassion for learning about the products you document. Informally mentor others.
Qualifications
Basic Qualifications: š2 or more years of work experience with a Bachelorās Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) šPreferred Qualifications: š3 or more years of work experience with a Bachelorās Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.
