About the company
The World's Leading Cryptocurrency Platform
Job Summary
Responsibilities:
📍Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including user-facing help pages and feature guides. Develop content that engages and educates—step-by-step tutorials, best-practice guides, FAQs, technical blog posts, and more. 📍Make Features Discoverable: Write clear, concise, and compelling help documentation for every feature of our Exchange, ensuring users can unlock the full potential of our platform. 📍Be a Developer Advocate: Translate complex technical concepts and code (Python, Go, TypeScript, etc.) into accessible examples and guides for both technical and non-technical audiences. Create content that motivates people to build with our APIs, not just reference them. 📍Collaborate & Lead: Work closely with product and engineering teams to stay ahead of new features and updates. Define and maintain documentation standards for voice, tone, and > 📍Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community’s learning experience through engaging content across multiple channels.
Requirements:
📍5+ years of technical writing experience 📍Domain expertise in crypto trading and/or exchange platforms is a plus. 📍Portfolio showcasing your ability to explain complex technical topics with clarity and impact. 📍Ability to read and understand code in multiple programming 📍Strong collaboration skills—you’re comfortable working with cross-functional teams in a fast-paced, agile environment. 📍Passion for technology and a genuine empathy for the developer and user experience. 📍Degree in Computer Science, English, Communications, or a related field. 📍Experience creating video tutorials is a plus.
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.