About the company
Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.
Job Summary
Responsibilities:
📍Communicating with customers and handling their requests through various communication channels 📍Independently analyzing complex cases and assigning tasks to the second line, development in JIRA 📍Processing of assigned tasks in JIRA 📍Analyzing logs in Splunk, experience with Splunk is welcomed 📍Testing requests in Postman, experience is welcomed 📍Ability to independently search for information using all available information sources 📍System performance control 📍Assisting related teams in solving tasks
Requirements:
📍At least 2 years of experience in supporting card processing systems, alternative payment methods. 📍Knowledge of card processing operations principles (authorization and clearing). 📍Basic knowledge card methods (EMV 3-D Secure, COF, VTS/MDES). 📍Basic Postman/Splunk/JSON skills. 📍Experience with Jira, Confluence, incident management systems on Zendesk/ Sales Force. 📍Familiarity with Core Banking System, and card processing systems. 📍Experience in interacting with systems providing SMS services and tokenization. 📍Experience in fintech is desirable. 📍Experience of working in a helpdesk is welcomed.
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.
