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Technical Support 2 Line
19 days ago | 72 views | 3 applications

Technical Support 2 Line


About the company

Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.

Job Summary


📍Provide support and management for BaaS (Banking as a Service) systems, including integration and interaction with the Temenos Transact application and Transact IRIS API layer. 📍Work closely with both cross-functional teams and second-line support staff to resolve complex technical problems related to BaaS and Temenos. 📍Actively participate in incident management and analysis of root causes of problems in BaaS, Temenos, Smart Vista systems, as well as in systems providing SMS services and tokenization. 📍Interact with the BaaS support team L2 and other vendors to escalate and resolve issues related to integration with BaaS, Temenos and other systems. 📍Maintain detailed documentation regarding the operation and integration of BaaS and Temenos systems. 📍Monitor and analyze the performance of the card processing system, particularly in the context of BaaS and Temenos. 📍Execute and automate routine procedures related to BaaS and Temenos.


📍At least 3 years of experience in supporting card processing systems. 📍Knowledge of card processing operations principles (authorization and clearing). 📍Basic knowledge card methods (EMV 3-D Secure, COF, VTS/MDES). Linux bash - сonfident user 📍Basic PL/SQL skills, including writing queries. 📍Knowledge of the HTTP protocol at the application layer and experience with web services 📍Experience with Postman, Jira, Confluence, incident management systems on Zendesk and Sales Force. 📍Familiarity with Core Banking System, and card processing systems. 📍Experience in interacting with systems providing SMS services and tokenization.

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