The opportunity

📍Manage, coach, and develop relationship managers to ensure they deliver consistent, high-quality service to private clients worldwide. 📍Drive KPIs across revenue, trading volume, and assets on platform through rigorous, data-driven analysis and proactive strategy execution. 📍Refine and enhance Kraken’s private client and VIP offerings to ensure benefits remain impactful and competitive in the market. 📍Serve as the executive point of contact for Kraken’s top private clients, building deep relationships and trust. 📍Design and execute programs and initiatives that increase client activity, trading, and assets on platform. 📍Establish frameworks, tools, and enablement strategies that streamline 1:1 RM-client communications while maintaining premium quality at scale. 📍Leverage blockchain analytics, trading data, and client insights to inform revenue-generating initiatives and strategic decision-making. 📍Partner with product, marketing, and client service teams to champion new efforts that drive private client growth and loyalty.

Skills you should HODL

📍8+ years of experience in relationship management, private client services, or institutional sales, including 2+ years in the crypto space. 📍3+ years leading and scaling sales teams, acting as a key point of contact for clients and business partners, and delivering measurable results in revenue growth, client expansion, and team performance. 📍Proven success in evolving and managing client programs, loyalty benefits, and sales enablement tools. 📍Highly data-driven, with expertise in analyzing KPIs such as client portfolio revenue, trading volume, and assets on platform. 📍Deep understanding of trading product solutions, including sophisticated perpetual futures markets. 📍Strong personal network within the crypto industry, particularly across HNWI (a plus).

Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.