About the company
Notabene is on a mission to make crypto a part of the everyday economy. Leading crypto organizations use our tools to reduce transaction risk and make crypto transfers safe. Working across three continents in eight countries, the Notabene team serves our fantastic community of 100+ customers, including financial institutions, fintechs, exchanges, and more. Our co-founders spearheaded foundational Self Sovereign Identity protocols and use-cases. This technology is key to the internals of our cutting edge tech stack. We’re proud to have the support of leading investors, including Y Combinator, Jump Capital, Castle Island, Green Visor Capital, and more. We’re at an exhilarating moment in our journey, as regulation technologies (reg-techs) are fast becoming recognized as a vital enabler of the crypto ecosystem. Notabene is growing fast—and we’re looking for people like you to help shape the future rails of the crypto industry!
Job Summary
Within a year you are successful if…
📍You’ve directly contributed to increasing the net retention of your Book of Business 📍You can confidently demonstrate knowledge of both our product and also the wider industry 📍Our customers trust and rely on you to help them achieve their goals 📍You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business.
What you will be doing:
📍Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell 📍Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics 📍Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program 📍Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. 📍Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally
The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.
