About the company
At Liminal our mission is to simplify self custody. We make digital assets safer, efficient and rewarding for individuals and businesses without giving up control and ownership.Liminal is an enterprise-grade platform that offers a robust infrastructure for managing digital assets.Liminal enables exchanges, custodians, banks, trading desks, and hedge funds to securely scale their digital asset operations through HSM backed plug and play wallet architecture. Our zero key leakage tolerance approach helps institutions in eliminating the risks associated with digital asset transfers, such as, cyber attacks, internal collusion, and human error. Liminal's operations excellence framework provides efficient fees management, transaction confirmation guarantees, auto-refilling, sweeping, batching and other wallet operations. Our proprietary regulatory readiness program, which includes AML checks,quarantine wallets, key residency, travel rule and CCSS-compliant platforms, helps businesses fast-track their compliance journey.
Job Summary
Responsibilities
šIndependently responding to potential and existing customersā technical queries
šDelivering tailored demonstrations to match the different requirements of potential clients
šUnderstanding and communicating the wallet infrastructure requirements of the potential clients
šProviding in-depth technical presentations on new and existing product features to existing clients
šWorking closely with the Business Development Directors and other internal stakeholders in the same or other time zones throughout the sales process like Onboarding team, Engineering team, Customer support, build out a rapport of seeking & providing timely support to each other
šAiding the overall GTM strategy of the sales team in standardizing or templatising the solutions
šGathering feedback from potential and existing clients on product improvements, and communicating the findings to the product and technical teams
šDevelop and maintain guides and other technical documentations in collaboration with the internal stakeholders.
Requirements
šMinimum 2+ years experience as an accomplished Solutions Engineer in B2B crypto/blockchain organizations. šPrior experience in integration of Blockchain based wallet infrastructure or Web3 applications, is an added advantage šClient facing experience is a must Talented in storytelling and presenting technical demonstrations. šCapable of engaging in strategic and technical conversations at multiple levels of the organization. šAble to communicate effectively technical knowledge and terminology to technical and non-technical audiences šConfident, direct and concise communication and presentation skills šIn-depth understanding and hands-on experience at SOAP / REST APIs, Postman, SDKs, distributed systems, databases, and programming languages & tools like Python, Javascript, Typescript, Linux or Mac, CI/CD tools, GIT šUnderstanding and knowledge of cloud platforms like AWS, Azure, is an added advantage šFluent in written and spoken Bahasa Indonesia and English šExperience in blockchain wallet infrastructure and/or custody is not mandatory but will be preferred šExperience with creating guides, architectural diagrams and technical documentation. šBe able to work in fact paced and agile environment, and flexibility to adjust to the changing priorities šFocused on self-development and quick learning to keep pace with organizational or macro level changes
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