About the company
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game. NIKE, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.
Job Summary
WHAT WILL YOU WORK ON?
As our Site Operations Manager, you’ll support the Digital Operations team by: 📍Coordinating pre-season and in-season management of Operations moments across global and geo teams. 📍You will support seasonal initiatives and key category marketing products and moments that align to the seasonal offense. Providing on-time updates and solutions regarding product readiness to our NDDC stakeholders will become one of your top priorities. 📍Coordinating the seasonal calendar, product readiness, overall readiness updates and communications to all NDCC stakeholders 📍Build and maintain a key documentation repository for MX Digital Ops team. 📍Redefine, align and establish Global and Geo Processes regarding site navigation and user experience for MX 📍Coordinate all project tracking regarding NDDC from the Digital Ops perspective. This includes the understanding, revision and benchmarking on all current and new capabilities related to MX NDDC business as well as the alignment and proper execution of them to ensure business results from an E2E perspective. 📍Aligning Language Services along with Global Localization team to enhance customer experience in MX site. 📍You will provide business insights (R&R) from the checkout partner / post purchase perspective.
WHAT YOU BRING
📍As our Site Operations leader, we are seeking a great teammate with digital experience to support fast-growing businesses and markets. You are passionate about constantly finding ways to make things run better, faster and with the least amount of wasted effort across multiple operation functions. 📍Bachelor’s degree or higher in Business, Merchandising, Digital Marketing, Engineering or related field or equivalent combination of education and experience 📍4+ years of comparable digital experience, working on consumer-facing digital platforms (digital commerce or retail) 📍Strong proficiency with MS Excel 📍Demonstrated ability to lead and/or work on cross-functional teams and provide management support for high visibility projects 📍Comfortable in problem structuring and strategic problem solving 📍Strong attention to detail & ability to move from task to task quickly 📍Strong English communication skills
