In this role, you are expected to:

📍Act as the primary technical point of contact for our largest high-value reseller partners, addressing any technical challenges or payment questions that may arise 📍Oversee and coordinate implementations with reseller partner, and provide consultative integration guidance for new partners/merchants 📍Proactively monitor client activities and collaborate with Visa teams to identify opportunities, recommend solutions, and drive initiatives that accelerate growth, optimize performance, and safeguard the business. 📍Support in pitching value-add of Cybersource products and functionalities to partner’s business 📍Proactively suggest business opportunities for reseller partner and create win-win business models

What you will need:

📍This is an incredibly exciting time to join the Cybersource Client Services team. You will be operating in a fast paced, unstructured setting to contribute establishing a new business line. You will work with strategically important clients of Visa to deploy and operationalize new use cases by collaborating with a high performing team. 📍Bachelor’s Degree in Computer Science, Information Technology or equivalent 📍8+ years of experience in a Customer Support/Account Management role strongly preferred 📍Proven track record of a strong customer focus 📍A track record of a strong customer focus

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