About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You’ll Be Doing
📍User and Product Insights 📍Collect and analyze user feedback from multiple sources — including Twitter, Telegram, Discord, Reddit, and other community channels — to identify product pain points and unmet needs 📍Synthesize community sentiment, quantitative data, and product analytics into actionable recommendations for product and growth teams 📍Build feedback loops between users, community managers, and internal teams to ensure continuous improvement 📍Program Development and Execution 📍Design and manage programs that enhance technical reliability, scalability, and ecosystem expansion 📍Continuously measure program performance using clear KPIs (adoption rate, user retention, activation, TVL growth, etc.) 📍Identify bottlenecks and drive continuous improvements aligned with strategic business objectives
What We Look For In You
📍Bachelor’s degree in Business, Engineering, Computer Science, or a related field; Industry experience candidate preferred 📍Deeply Web3-native: daily user of multiple wallets, DEXs, and on-chain tools 📍Previous experience in Product Management, Growth, or Strategy within a Web3 company 📍Strong understanding of on-chain user behavior, token incentives, and product lifecycle 📍Comfortable working in a fast-paced, ambiguous, and decentralized environment 📍Proven track record of managing large-scale, high-impact projects with multiple stakeholders 📍Strong understanding of technical operations, with experience driving tech stability and operational efficiency initiatives
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
