About the company
nahc.io is a modern APAC recruitment firm helping tech companies and startups attract, hire, and retain the right talent for their business. Weāre challenging archaic norms in the recruitment industry and transforming the recruitment experience for candidates and clients by taking a people-first approach. We believe that the recruiting process should be transparent and designed to put all parties at ease. We work with businesses of all sizes to hire the best available talent to reach their business goals. We help candidates unleash their full career potential by matching them with jobs that are best suited to their unique skills, experience and goals.
Job Summary
What you will do:
šLead User Experience Development: Plan, execute, and maintain the exchangeās world-class onboarding workflows, focusing on best-in-class trading experiences across mobile apps and websites. šOptimize Multi-Channel Onboarding: Build seamless onboarding and KYC processes for retail, VIP, and institutional users, unifying experiences where appropriate and integrating with other platform products for a connected user journey. Drive Data-Informed Decisions: Set up event tracking and funnel analytics to enable CRM capabilities, creating dashboard views for analytical insights into product performance. šBoost Platform Growth: Collaborate with Growth and CRM teams to devise targeted retail campaigns, improving product success and conversion rates for the exchange. šDefine Features and Outcomes: Lead and document detailed product specifications, requirements, and acceptance criteria, balancing trade-offs for optimal feature and product outcomes. šCollaborate Across Teams: Work closely with delivery management, lead engineers, QA engineers, Marketing, Growth, CRM, Compliance, and Legal teams to optimize resources, develop technical solutions, ensure comprehensive testing, and drive product adoption through user studies and feedback.
What you will need:
šAt least 3+ years of product management experience, with domain knowledge of cryptocurrency trading/exchange platforms preferred (adaptable through related tech experience). šWith years collaborating on Growth or CRM-related initiatives, demonstrating a data-informed work > šScalable Product Delivery: Proven experience shipping and iterating on successful software or financial products at scale, with flexibility to work on non-onboarding exchange projects. šDemonstrated leadership, initiative, and results-driven mindset, with strong communication skills to connect with Designers, Engineers, QA, šMarketing, Growth, CRM, Compliance, and Legal teams as an overcommunicator. šUnderstanding of API usage, good aptitude for grasping technical concepts, diligence, openness to learning, and humility in working with others, preferred for crypto-related innovation.
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
