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Chainalysis
Senior Product Manager - Admin Experience
over 1 year ago | 916 views | 3 applications

Senior Product Manager - Admin Experience

Full-time
California, New York, San Francisco, Washington

About the company

The global financial ecosystem is changing. Revolutionary blockchain technology has unlocked the potential for people around the world to have more equal access to wealth and information. This transformation has begun with the mass global adoption of cryptocurrencies but like all new financial systems, it needs greater trust to realize its full potential and remain safe from bad actors. That’s where we come in. The Chainalysis blockchain data platform enables businesses, governments, and banks to solve the world’s most high-profile criminal cases, paving the way for an economy built on blockchains.

Job Summary

The Chainalysis team aims to build trust in blockchains by using our market-leading data platform and analytical capabilities to make cryptocurrency safe for humans, trusted by banks, and endorsed by governments. Our products have been used by government agencies, exchanges, financial institutions, and insurance and cybersecurity companies to solve some of the world’s most high-profile cyber criminal cases and grow consumer access to cryptocurrency safely.

We are looking for a Senior Product Manager in our Core Services group, who will be responsible for the Admin experience across all of Chainalysis’ products. In particular, you will work with a team of brilliant software engineers and product designers to first build the key identity and access management workflows for our products and then continue to envision improved workflows and experiences for our administrators.

In one year you’ll know you were successful if...

Through many customer conversations, you have developed a deep understanding of our customers’ admin and user management needs and have translated this into a roadmap to transform the way our customers use our products You’ve established a leadership group with engineering, design, analytics, and other cross-functional teams to ensure that your teams are set up for success You have set clear OKRs for the team, received buy-in from your stakeholders, and started delivering against those OKRs. You understand the controllable inputs into the team’s OKRs You have created several clearly-written PRDs and launched new features in our products You’ve worked closely with our marketing and sales teams to ensure successful launches You’ve developed build-measure-learn loops to understand the impact of your team’s work You have successfully presented a long-term strategy to senior leadership and have their buy-in to execute You’ve had positive contributions to the growth and success of your teammates in Chainalysis’ Product team A background like this helps:

Educational background in Computer Science, Engineering, Math, Statistics, Economics or a similar quantitative discipline True customer obsession! You go out of your way to talk to customers and solve their problems because it’s what gets you out of bed in the morning Experience in building enterprise B2B software products with a B2C-lens. Bonus points for working on Identity and Admin Management features Excellent oral, presentation and written communication skills Track record of managing product development cycles and working with engineering teams to define, scope and prioritize projects (ideation to launch) while keeping a key focus on improving metrics Excellent organizational and prioritization skills still delivering timely results A Just Do It attitude and ability to move with urgency and customer obsession An ownership mindset - acts and makes decisions on behalf of the company, not just the team. Never heard of the words “not my job” The following would differentiate you:

Experience in the crypto industry and/or understanding of blockchain data #LI-SY1

At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Juneteenth, Harvey Milk Day, and International Migrant’s Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. Additionally, if you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.

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