You Are The Uniter:

📍Responsible for providing day-to-day end-user support (maintaining and improving flows, email alerts, custom objects, page layouts, assignment rules, and troubleshooting bugs) 📍Create and maintain documentation on business processes, policies, system configuration, and training materials 📍Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies 📍Design, build, document, test and deploy enhancements using industry best practices 📍Assist with testing Apex development in testing environment 📍Train new and existing users on how to run reports and dashboards 📍Analyze business requirements, procedures and provide solutions Troubleshoot and work with users to ensure SF meets their needs 📍Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes 📍Keep up to date with Salesforce features and functionality and provide recommendations for process improvements 📍Familiarity with bulk data manipulation ex. DataLoader, Workbench, DemandTools

What Makes You Stand Out:

📍2+ years of experience with Salesforce or other CRMs 📍Ability to work independently, as well as part of a team, on multiple projects 📍Excellent writing skills for documentation creation/maintenance 📍Detailed-oriented with communication and analytical skills 📍Experience in managing a small team is a plus 📍Fluency in English - written and verbal 📍Expertise and Interest in Blockchain/FinTech are a plus, but not mandatory