About the company
Kiln is the leading enterprise-grade staking platform, enabling institutional customers to stake assets, and to whitelabel staking functionality into their offering. Our platform is API-first and enables fully automated validators, rewards, and data and commission management. With over $4+ billion crypto assets being programmatically staked, Kiln has a particularly strong track record on Ethereum as we run over 4% of the network; this includes 30,000+ validators with 0 slashing events. The team is made up of over 52 ecosystem enthusiasts formerly at Google, Circle, Ledger, Chainalysis, and other leading technology and cryptocurrency companies. Join Kiln and help us make the web more secure, stable, decentralized, and fair!
Job Summary
Responsibilities
📍Act as a trusted technical advisor to clients, providing expert support on staking mechanics, protocol integrations, and best practices. 📍Partner with account executives to engage client-side product managers and technical stakeholders, understanding their infrastructure needs and effectively positioning Kiln’s staking solutions. 📍Deliver compelling, hands-on demonstrations of Kiln’s platform to showcase our product’s technical capabilities and differentiation. 📍Support in technical discovery conversations, collaborate on solution architecture, and support integration through to successful implementation. 📍Gather client feedback and work closely with Product and Engineering to continuously refine Kiln’s offering in line with market needs. 📍Ensure proactive and timely communication to address technical questions, unblock client decisions, and drive satisfaction throughout the sales cycle. 📍Create and maintain technical documentation, solution briefs, and proof-of-concept implementations to accelerate customer understanding and adoption.
Requirements
📍Preferably 5-8 years in a Sales Engineering, Solutions Architecture, or similarly client-facing technical role 📍You’re a proactive self-starter who thrives on solving complex technical challenges and taking ownership of solutions from discovery to delivery. 📍You can translate complex technical concepts into clear, concise explanations for both technical and non-technical stakeholders. 📍You’re comfortable writing code, with proficiency in at least one programming language and working knowledge of JavaScript for scripting and demos. 📍You’ve built and nurtured strong relationships with customers and internal teams, earning trust as a technical advisor.
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.