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R3
Resource Management & Operations Intern
at R3
about 1 month ago | 211 views | 5 applications

Resource Management & Operations Intern

Internship
London

About the company

At R3 we’re planning to change the world. Joining us means working at the cutting edge of permissioned blockchain and distributed ledger technology (DLT) whilst it transforms the future of business. Corda is a DLT platform conceived at the outset for running complex workflows between businesses absent centralized points of control. Designed for the needs of financial markets infrastructures, it is trusted by banks, stock exchanges, insurance companies, payments companies, and others to deliver reliable, scalable, and performant decentralized systems.

Job Summary

Key Responsibilities - Resource Management and Planning Duties (60%):

📍Work alongside and support the RMO in day-to-day activities including ad hoc tasks 📍Klient PSA data management: 📍Reviewing and updating the Klient allocation by connecting with Project Managers (PMs) / Delivery Managers (DMs) on a weekly basis 📍 Identify and address instances of under/over utilization of the PS team 📍Allocate and adjust allocations as required to optimize resourcing i.e. skillset, timelines, margins, revenue and own individual aspirations 📍Prepare Weekly RMO Meeting Agenda / Updates in JIRA 📍Take ownership of managing the overall RMO Jira board to ensure all activities are closed out and progressed in a timely manner 📍Where appropriate, take ownership of small project deliveries relating to resourcing i.e. PS training activities and demand / capacity planning with support from PS’s Resource Manager & Partner Manager 📍Key Responsibilities - Operations Duties (40%): Supporting the PS Operations Lead with Klient PSA administration and documentation 📍Responsible for timely submission of timesheets by team members 📍Take ownership of tracking CSAT % for PS and provide regular quarterly reporting to Senior Management 📍Ensure rolled out processes are adopted by the PS team with a view of improvement

Education & Experience:

📍Ideally a degree in project management, business management or a related field 📍Exposure to project management principles 📍Intellectual and analytical skills as well as system handling skills 📍Ability to display flexibility under changing priorities 📍Willingness to collaborate with the other R3 teams to achieve common objectives 📍Strong organisational skills and excellent attention to detail 📍Excellent communication skills at all levels Capable user of Microsoft Office applications 📍Experience in Salesforce and Atlassian tools would be considered an advantage

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