About the company
Lazer is a world-class digital product studio composed of 80+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product experience, we have designed, engineered, and grown products from $0 to $200M in revenue. Clients seek out our help because we have the talent to deeply understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our clients range from early-stage startups and venture studios to recognizable commerce brands and exciting enterprises. Some of our notable clients include Google, Shopify, Coinbase, Alchemy, Hinge, OVO, DIMO, and more. We are a remote-first organization headquartered in Toronto, Ontario, with employees worldwide. We believe in providing the best experience possible for all Lazerites by fostering a strong community through regular events, company vacations, competitive compensation, unlimited PTO, and more! Join Lazer and help us solve problems and build the next generation of products!
Job Summary
Who You Are
📍You have 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment. 📍You have a proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems. 📍You’re deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments. 📍You thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams. 📍You’re fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset. 📍You’re an exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects. 📍You combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value. 📍You’re analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact. 📍You’re adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results.
Bonus Points If You Have:
đź“ŤExperience supporting multi-market or international merchants. đź“ŤFamiliarity with CRO, experimentation, and analytics tools. đź“ŤExperience building or scaling a product management practice within an agency.
What You'll Do
Discovery & Scope Definition đź“ŤLead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes. đź“ŤPartner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment. đź“ŤTranslate discovery findings into a product vision, measurable objectives, and an agreed scope baseline. đź“ŤSupport decision-making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs.
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