About the company
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Job Summary
In this role you will:
📍Own the ideation, strategy, design, implementation, and improvement of products and infrastructure to help us build trust with our customers 📍Lead a full stack development team (engineers, designers, researchers, data scientists, business operations) to ship innovative and incredible experiences at scale 📍Lead product strategy, customer research, opportunity sizing, planning, scoping, and prioritization to build the highest impact products or improvements for our customers 📍Structure our team's processes to enhance execution velocity, making tactical tradeoffs between business priorities and resources 📍Drive effective cross-functional partnership, constantly inspiring and influencing colleagues in legal, compliance, support, machine learning, and other product areas to deliver on goals and maximize impact 📍Define the framework and metrics to measure the impact of the team; deeply understand the core drivers and monitor progress 📍Manage the roadmap to deliver on this strategy, balancing short term goals with long term vision. 📍Develop the strategy for internal tools, shared systems, and processes that govern all of Cash App's customer engagement.
You have:
📍Product management expertise (8+ years): A seasoned product manager with a strong familiarity of both platform infrastructure / technical products combined with a proven track record of delivering customer experiences at scale 📍Leadership: Outstanding leadership skills; the ability to inspire team members and drive collaborative decision-making across geographically dispersed cross-functional teams 📍Cross-functional collaboration: Exceptional prioritization, business judgment in balancing competing demands and priorities, and stakeholder management skills, particularly working with Compliance, Legal, Machine Learning and Customer 📍Support in a regulated industry
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