Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Don’t have an account?
Crypto.com
Product Implementation Specialist – Digital Asset Custody
about 3 hours ago | 10 views | Be the first one to apply

Product Implementation Specialist – Digital Asset Custody

Full-time
Hong Kong, Asia

About the company

The World's Leading Cryptocurrency Platform

Job Summary

Key Responsibilities

📍The specialist will manage the end-to-end lifecycle of institutional clients from onboarding, integration, and ongoing product support, ensuring a seamless and secure experience. 📍Client Solutions & Implementation 📍Lead the Client Journey: Serve as the primary product expert and technical point of contact for institutional clients, addressing complex questions regarding custody, security, and settlement processes. 📍Define Solution Structures: Scope out complex client requirements (e.g., custom staking strategies, complex settlement workflows) and design precise product and operational structures that meet these needs while adhering to regulatory constraints. 📍Drive Project Execution: Coordinate and project-manage implementation plans across cross-functional teams, including Technology, Operations, Compliance, and Legal, to ensure the timely and accurate delivery of client services. 📍Operational Documentation: Develop and maintain detailed internal documentation, implementation playbooks, and standardized operational procedures for core client-facing processes. 📍Product & Process Improvement 📍Build Client Empathy: Interact proactively with customers to deeply understand their workflows, build strong relationships, and ensure their needs are accurately met by our product offering. 📍Gather Intelligence: Synthesize client feedback, market research, and analysis into actionable insights for the Product team to inform feature definition and backlog prioritization. 📍Weigh Tradeoffs: Act as a product voice during client implementation, prioritizing initiatives and weighing technical and operational tradeoffs against a client’s strategic priorities.

Required Skills & Experience

📍Institutional & Regulatory Experience: Track record working with regulated financial products for institutional clients (e.g., hedge funds, asset managers, banks). 📍Digital Asset Domain Knowledge: Deep understanding of the digital asset custody space, including concepts like private key management, blockchain mechanics, and core custody operations (withdrawals, deposits, transfers). 📍Solutions Architecture: Demonstrated ability to scope out complex client requirements, propose technical solutions, and create detailed specifications for implementation teams. 📍Project Leadership: Proven ability to lead cross-functional delivery teams, take initiative, and produce measurable results and outcomes.Client Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non-technical audience.

If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.

Salaries for similar jobs:

Similar jobs

1 day ago | 23 views | Be the first one to apply
Full-time
United States, North America
2 days ago | 25 views | Be the first one to apply
Full-time
Remote, Canada
$185,000 To $215,000 per year
2 days ago | 47 views | Be the first one to apply
Full-time
United States, North America
$140,000 To $237,000 per year
2 days ago | 32 views | Be the first one to apply
$36,000 To $45,000 per year
3 days ago | 96 views | 2 applications
$90,000 To $145,000 per year