About the company
Coinbase is one of the most trusted cryptocurrency exchanges today. It secures cash on FDIC-secured accounts, lets you securely connect and trade crypto via your bank account, and blocks suspicious accounts to ensure user safety
Job Summary
What you’ll be doing (ie. job duties):
📍Intake and triaging of employee requests in Jira 📍Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc. 📍Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking 📍Partner with HR Centers of Excellence to absorb and deliver new processes and HR services 📍Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations 📍Participate in department and cross functional projects
What we look for in you (ie. job requirements):
📍Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience 📍Bachelors degree in a related field, such as Human Resources 📍Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow 📍Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions. 📍Demonstrated ability to critically think and problem solve through ambiguous situation
