Responsibilities

📍Work directly with merchants and PSP partners to guide them through the full integration lifecycle, from solution design and API integration to testing, go-live, and post-launch support. 📍Lead technical discussions with merchant product and engineering teams to design optimal integration approaches using Binance payment solutions. 📍Act as the primary liaison between merchants, product managers, and engineering teams to ensure smooth communication and efficient problem solving. 📍Provide hands-on support during merchant integrations, helping troubleshoot technical issues and ensuring a high integration success rate. 📍Educate merchants on integration best practices, API usage, and optimal payment flows for both web and mobile environments. 📍Support merchants in designing effective checkout experiences and payment UI/UX to improve end-user conversion and payment success rates. 📍Conduct integration testing with merchants and internal teams to validate payment flows and ensure readiness for launch. 📍Analyze merchant feedback, performance data, and market trends to identify opportunities to improve Binance payment products and integration tools. 📍Collaborate with product teams to close functionality gaps and propose enhancements that improve merchant integration experience. 📍Engage with merchants regularly to understand their needs, gather insights, and help optimize their payment integration over time.

Requirements

📍5+ years of experience in payment integrations, fintech, or merchant-facing technical roles 📍Experience working with payment gateways, PSPs, or merchant payment solutions 📍Strong understanding of REST APIs and integration workflows 📍Ability to work directly with merchant product or engineering teams to guide technical integrations 📍Strong communication skills with the ability to explain technical concepts to non-technical stakeholders

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