Responsibilities:

📍Prepare and submit documents for regulatory approval of new tokens, products, and services. 📍Work closely with the tech team to troubleshoot and resolve technical issues, ensuring the platform's stability and reliability. 📍Coordinate with the KYC team to ensure customer verification processes are efficient, compliant, and user-friendly. 📍Collaborate with the wallet/clearing/ treasury teams to manage transactions, settlements, and liquidity management effectively. 📍Partner with the marketing team to launch promotional campaigns and new product offerings. 📍Serve as the primary point of contact for new KYB-users throughout the onboarding process. Guide corporate users through the account setup process and work closely with the internal KYB and compliance teams. 📍Manage relationships with current corporate clients through reconciliation of charged fees on transactions, filing all signed reconciliation and invoice documents, resolving any issues with manual depositing and withdrawal processes.

Requirements:

📍At least 3-5 years’ directly related experience in an operations management role or other relevant roles. 📍Graduate from disciplines such as Management, Business Administration, Operations Management, or other relevant fields. 📍Proven ability to connect and work collaboratively with multiple teams to address operational requirements and tackle complex issues. 📍Strong ethical standards and integrity, with dedication and passion for the organization. 📍Capacity to work both independently and collaboratively, often under minimal supervision. 📍Strong research and writing skills, attention to detail, and analytical aptitude. 📍Fluency in Russian and English. 📍Experience in marketing campaigns or leading projects would be a plus.