About the company
Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. Weāre looking to diversify our team with people who are humble, creative, and eager to learn. We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village.
Job Summary
As a Member of Client Operations, Collateral Management Services, you will:
šContribute towards operational KPIs and ensuring high standards of performance and accuracy. šMaintain the day-to-day operations of the Atlas Collateral Management platform, including monitoring collateral packages, managing configurations, and utilizing internal tools (Retool, APIs) for booking operations. šManage the timely and accurate issuance of margin calls, warnings, and other threshold-based notifications according to predefined rules and client agreements. šOwn and execute the collateral liquidation process in strict accordance with established protocols and client agreements, coordinating closely with the Anchorage Digital Trading desk during potentially high-pressure situations. This is a critical, high-sensitivity responsibility. šServe as a operational point of contact for institutional clients using the Atlas Collateral Management service, handling inquiries, reporting requests, and operational communications effectively. šCollaborate with the Sales and Client Experience teams to onboard new clients, explain operational workflows, and act as a subject matter expert on the product's capabilities. šPartner with Product Management and Engineering teams to provide operational insights, feedback on system performance, define requirements for new features/enhancements (informed by the PRD), and assist in testing. šDevelop, implement, and continuously improve operational procedures, controls, and runbooks to enhance efficiency, mitigate risk, and ensure scalability.
You may be a fit for this role if you have:
š5+ years of experience in financial markets operations, with direct experience on a trading desk (buy-side or sell-side) or in a closely related trading support function. šStrong preference for direct experience in collateral management, margin operations, securities lending operations, repo operations, or similar secured financing operational roles within either traditional finance or the digital asset industry. šDeep understanding of risk management principles, particularly counterparty risk, market risk, and operational risk in the context of collateralized transactions. šDemonstrated ability to operate effectively under pressure and manage time-sensitive, critical processes like margin calls and liquidations with precision. šExcellent client-facing communication and interpersonal skills, with experience managing institutional client relationships.
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.